Privacy Policy

Privacy Policy for Dijkstra ICT (adijkstra.com)

This Privacy Policy outlines how Dijkstra ICT ("Company," "we," "us," or "our"), an ICT company based in the Philippines, collects, uses, processes, stores, and protects the personal information of its website users, clients, and other data subjects. We are committed to protecting your privacy and ensuring compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).

By accessing or using our website, adijkstra.com, or availing of our services, you agree to the terms of this Privacy Policy.

1. Our Commitment to Data Privacy

Dijkstra ICT recognizes the fundamental human right to privacy and communication while promoting the free flow of information for innovation and growth. We are dedicated to ensuring that personal information in our information and communications systems is secured and protected.

2. Definition of Personal Information

Under the Data Privacy Act, "Personal Information" refers to any information, whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly and certainly identify an individual.

"Sensitive Personal Information" refers to personal information:

About an individual’s race, ethnic origin, marital status, age, color, and religious, philosophical or political affiliations;

About an individual’s health, education, genetic or sexual life, or to any proceeding for any offense committed or alleged to have been committed by such person, the disposal of such proceedings, or the sentence of any court in such proceedings;

Issued by government agencies peculiar to an individual which includes, but not limited to, social security numbers, health records, licenses or its denials, suspension or revocation, and tax returns; and

Specifically established by an executive order or an act of Congress to be kept classified.

3. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, physical address, and company details.

Website Usage Data: IP address, browser type, operating system, pages visited, time spent on the website, and referring URLs. This may be collected through cookies and similar technologies.

Service-Related Information: Information necessary to provide our ICT services, which may vary depending on the specific service.

Communications: Records of your interactions with us, such as inquiries, feedback, and support requests.

4. How We Collect Information

We collect personal information through various means, including:

Directly from you: When you fill out forms on our website (e.g., contact forms, service inquiry forms), subscribe to newsletters, or communicate with us via email or phone.

Automatically: Through cookies, web beacons, and similar technologies as you navigate our website.

5. Purposes for Collecting and Processing Your Information

We collect and process your personal information for the following legitimate purposes:

To provide and maintain our services: To deliver the ICT solutions and support you request.

To improve our website and services: To understand how our website is used and to enhance user experience and service offerings.

To communicate with you: To respond to your inquiries, provide updates, and send important notices.

For marketing and promotional purposes: To send you information about our services, promotions, or news that may be of interest to you, based on your consent.

To ensure security: To protect our website, systems, and data from unauthorized access, use, or breaches.

To comply with legal obligations: To fulfill our responsibilities under the Data Privacy Act of 2012 and other applicable Philippine laws and regulations.

For internal record-keeping and administrative purposes.

6. Lawful Basis for Processing

We process your personal information based on the following lawful criteria:

Consent: When you have given your explicit consent for the processing of your personal information for one or more specific purposes.

Contractual Necessity: When processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.

Legal Obligation: When processing is necessary for compliance with a legal obligation to which Dijkstra ICT is subject.

Legitimate Interests: When processing is necessary for the purposes of the legitimate interests pursued by Dijkstra ICT or by a third party, except where such interests are overridden by your fundamental rights and freedoms.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law, contract, or legitimate business interests. Once your personal information is no longer needed, we will dispose of it in a secure and legal manner.

8. Disclosure and Sharing of Information

We may share your personal information with third parties only in the following circumstances:

With your consent: When you have explicitly agreed to the sharing of your information.

Service Providers: With trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., hosting providers, analytics services, payment processors). These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

Legal Requirements: When required by law, subpoena, or other legal process, or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our users or the public.

Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

9. Security Measures

Dijkstra ICT implements reasonable and appropriate organizational, physical, and technical security measures to protect your personal information against accidental or unlawful destruction, alteration, disclosure, or access, as well as against any other unlawful processing. These measures include:

Implementing robust access controls.

Utilizing encryption for data in transit and at rest where appropriate.

Conducting regular security audits and vulnerability assessments.

Providing data privacy and security training to our employees.

Establishing a Data Protection Officer (DPO) and a Privacy Management Program.

10. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights:

Right to be Informed: You have the right to be informed whether personal information pertaining to you is being processed.

Right to Object: You have the right to object to the processing of your personal information, including for direct marketing, automated processing, or profiling.

Right to Access: You have the right to demand access to your personal information and obtain a copy thereof, as well as the sources from which it was obtained, the names and addresses of recipients, the manner by which it was processed, and other relevant information.

Right to Rectification: You have the right to dispute the inaccuracy or error in your personal information and demand its immediate correction.

Right to Erasure or Blocking: You have the right to suspend, withdraw or order the blocking, removal or destruction of your personal information from our filing system upon discovery and substantial proof that the personal information is incomplete, outdated, false, unlawfully obtain1ed, or utilized for unauthorized purposes.

Right to Data Portability: You have the right to obtain a copy of your personal information in an electronic or structured format that is commonly used and allows for further use by you.

Right to Damages: You have the right to be indemnified for any damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorized use of your personal information.

Right to Lodge a Complaint: If you believe your data privacy rights have been violated, you have the right to file a complaint with the National Privacy Commission.

To exercise any of these rights, please contact our Data Protection Officer using the contact details provided below. We will respond to your request in accordance with the Data Privacy Act and its Implementing Rules and Regulations.

11. Use of Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your Browse experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated Privacy Policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact our Data Protection Officer: 

Arthur Dijkstra

Dijkstra ICT

Block 23 Lot 1D, General G. Del Pilarstreet, Putatan, Muntinlupa City. NCR, Philippins

Email: privacy@adijkstra.com

Phone: +63 (0)9081105625

Last Updated: July 27, 2025